After–Hours Medical Care

Our after hours triage nurses are available 7 days per week at (480) 860-8488 to answer baby care questions, medication questions or to help you decide if your child needs to be seen.  There are many options for after-hour medical care as outlined below.

Answering Service

On rare occasions, phone systems fail. Our answering service direct telephone number is (480) 921-1300.

General guideline for referrals

In general, most children who need medical care after hours will be referred to a local emergency room.  An urgent care center is only recommended for older children with a single simple complaint. See the Emergency and Urgent Care facilities our parents recommend.

• Anyone under 12 months of age for any reason, refer to ER
• If over 12 months of age and any of the following, refer to ER
  • fever >104
  • head injury
  • difficulty breathing
  • vomiting/diarrhea associated with severe abdominal pain
  • seizure
  • severe burn with severe blistering or involving hands or face or genitalia
  • ingestion of medicine or other toxic substance (after talking with poison control)
• If over 12 months of age and any of the following, refer to urgent care or ER
  • ear pain
  • sore throat
  • cough without difficulty breathing
  • extremity injury
  • minor lacerations without severe bleeding
  • dysuria in a child over the age of 5 years without fevers
  • rash
  • vomiting/diarrhea without abdominal pain in child over the age of 5 years
  • minor burn with redness of skin or some mild blistering
  • minor eye infections