After–Hours Medical Care

Our after hours triage nurses are available 7 days per week at (480) 860-8488 to answer baby care questions, medication questions or to help you decide if your child needs to be seen.  There are many options for after-hour medical care as outlined below.

Answering Service

On rare occasions, phone systems fail. Our answering service direct telephone number is (480) 303-1225.

General guideline for referrals

In general, most children who need medical care after hours will be referred to a local emergency room.  An urgent care center is only recommended for older children with a single simple complaint. 

  • Anyone under 12 months of age for any reason, refer to ER
  • If over 12 months of age and any of the following, refer to ER
    • fever >104
    • head injury
    • difficulty breathing
    • vomiting/diarrhea associated with severe abdominal pain
    • seizure
    • severe burn with severe blistering or involving hands or face or genitalia
    • ingestion of medicine or other toxic substance (after talking with poison control)
  • If over 12 months of age and any of the following, refer to urgent care or ER
    • ear pain
    • sore throat
    • cough without difficulty breathing
    • extremity injury
    • minor lacerations without severe bleeding
    • dysuria in a child over the age of 5 years without fevers
    • rash
    • vomiting/diarrhea without abdominal pain in child over the age of 5 years
    • minor burn with redness of skin or some mild blistering
    • minor eye infections